Terms of Service

Agreement to Terms

By accessing or using premiumpetsltd.com (the "Site"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site.

Products and Pricing

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or correct pricing errors at any time. Prices are listed in U.S. dollars and do not include applicable taxes unless otherwise noted; our storefront currently operates tax-free for eligible orders per our checkout configuration.

Orders and Payment

By placing an order, you represent that you are authorized to use the payment method provided. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability. You will be notified and refunded in full for any cancelled order.

Shipping

We ship to addresses within the United States only. See our Shipping Policy for full details on processing times, transit times, and shipping costs.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, available on our Site.

Intellectual Property

All content on this Site, including text, graphics, logos, images, and product photography, is the property of Premium Pets Ltd. or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or create derivative works without our written permission.

User Conduct

You agree not to use the Site for any unlawful purpose, to attempt unauthorized access to our systems, to interfere with Site operation, or to submit false or misleading information when placing an order.

Product Use and Safety

Grooming tools and formulas sold on this Site are intended for use as directed on product packaging and listings. Always supervise pets during grooming, especially when using clippers, scissors, or nail tools. Consult your veterinarian before introducing new grooming products if your pet has known allergies or skin conditions.

Limitation of Liability

To the fullest extent permitted by law, Premium Pets Ltd. is not liable for any indirect, incidental, or consequential damages arising from the use of our products or Site. Our total liability for any claim related to a purchase is limited to the amount paid for the product.

Disclaimer of Warranties

Products are provided "as is." While we stand behind product quality through our Return & Refund Policy, we make no warranties beyond those expressly stated on product listings or required by applicable consumer protection law.

Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.

Changes to These Terms

We may revise these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Contact Us

Premium Pets Ltd.
4400 S Cottage Grove Ave, Chicago, IL 60653
info@premiumpetsltd.com | +1 (773) 932-4922

Effective Date: July 1, 2026